This Privacy Policy applies to Polo App – Gay Dating ( “Polo”) operated by Primetrace Technologies Private Limited (“Primetrace”, “Company”, “we”, “us”, or “our” ). This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal data when you access or use the Polo mobile application and related services collectively referred to as the “Application” or “Platform”.

We collect and process personal data based on your consent provided through the in-app consent flow (for example, when “Continue” after reviewing this Privacy Policy), and you may withdraw consent at any time by writing to us. Withdrawal will stop processing for the related purpose; some features may stop working. Also, by installing, accessing, or using the Platform, you continue to consent to the collection and processing of your personal data in the manner described in this Privacy Policy. If you do not agree with this Policy, you should not use the Platform.

INFORMATION WE COLLECT AND PURPOSE We collect information that you provide directly to us as well as information that is automatically collected when you download, access, or use the Platform which is collected to provide, maintain, improve, and secure the Services, to personalize your experience, and to comply with applicable laws. When you create an account or use the Platform, you may provide certain personal information, including:

• Phone number: for login, verification, and account management
• Display name / profile name: to create and show your profile
• Date of Birth: to verify eligibility and provide appropriate matches
• Preferences or interests: to personalize recommendations
• Place to meet, bio, and profile details: to display your profile to other users
• Height, weight, and other optional profile information: to enhance your profile (optional)
• Photos, messages, and content you upload: to enable interaction with other users
• Contact details (if provided) for communication, support, or account recovery

We seek your permission before enabling features such as audio calls, video calls, voice notes, and location sharing. We may collect information that you voluntarily provide when you use these features. You may choose not to provide certain optional information, but some features of the Platform may not function properly without required details.

Location information We may collect location information from your device in order to provide location-based features of the Platform. Approximate location such as city, state, and country to show nearby users and provide relevant recommendations and Precise location is only collected if user enables device permission settings to improve matching, personalization, and safety features Location information may also be used in aggregated or anonymized form for analytics, performance monitoring, and service improvement. Activity and interaction information

• Messages and interactions within the Platform - used for safety, moderation, and service functionality
• Profile views, likes, matches, and preferences - used to provide recommendations and improve matching
• Reports, blocks, and complaints - used to maintain safety and enforce our Terms of Use Information collected for safety and security
• Log data and activity records - used to detect abuse, fraud, and unauthorized access
• Verification information (if provided) used to confirm authenticity of profiles Information from third-party services We may receive information from third-party service providers such as:
• Payment providers
• Analytics providers
• Cloud hosting providers
• Verification services This information is used only to operate, improve, and secure the Platform. When you use the Platform, certain technical and usage information may be collected automatically. This may include your Internet Protocol (IP) address, device name, device model, operating system, platform type, network carrier, application usage details, pages visited, time and date of access, time spent on the Platform, and interactions such as clicks, messages, uploads, and other activities performed within the application. This information helps us maintain the functionality of the Service, prevent fraud, ensure safety, analyze trends, and improve performance.

YOUR RIGHTS Subject to applicable law, you may:

• Access your personal data
• Correct your personal data
• Update your profile
• Request deletion of your data
• Withdraw consent
• Contact us for information about your data Some information can be updated directly in the app. Other requests may be made through support. You may request a summary of your personal data and a list of categories of third parties with whom it has been shared by writing to us.

PURPOSE OF PROCESSING PERSONAL DATA Personal data collected by us is used for legitimate purposes including account creation, login, verification, providing profile and matching features, enabling communication between users, improving the performance of the Platform, detecting and preventing fraud or misuse, ensuring user safety, providing customer support, and complying with legal obligations. We may also use technical and usage data to analyze how the Platform is used so that we can improve features and maintain the reliability and security of our systems. We do not sell personal data to third parties.

HOW INFORMATION IS COLLECTED DURING USE Information may be collected at different stages of your interaction with the Platform. Certain technical information may be collected automatically when the application is installed or launched. When you log in, your phone number is collected for authentication through OTP verification. During registration, you may provide profile details such as name, date of birth/age, bio, preferences, and location. While using the Platform, activity such as clicks, uploads, messages, and interactions may be recorded to ensure proper functioning of the Service, to prevent abuse, and to improve user experience. Optional information such as height, weight, or additional profile details may be provided voluntarily by the user.

STORAGE OF DATA User data is stored on secure internal databases and cloud infrastructure used for operating the Platform. We may also use trusted third-party service providers for analytics, authentication, security monitoring, and infrastructure support. These service providers process data only for the purpose of providing services to us and are required to follow reasonable security standards.

Data may be stored on servers located in India or in other jurisdictions where our service providers operate, subject to applicable law. When you delete your account, your profile will no longer be visible on the Platform. Certain information may be retained for a limited period for backup, legal compliance, fraud prevention, payment processing, or dispute resolution, after which it may be deleted, anonymized, or securely archived.

SECURITY MEASURES We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is restricted to authorized personnel who require such access for the purpose of operating the Platform, providing Services, or complying with legal obligations. All personnel and service providers who process personal data are subject to confidentiality obligations. Personal data is stored on secure internal systems and cloud infrastructure protected through industry-standard safeguards. We use security controls such as role-based access restrictions, the principle of least privilege, encryption during data transmission and storage, and secure authentication mechanisms to protect user information. Periodic security reviews, vulnerability assessments, and testing are generally conducted to identify and address potential risks. Where we use third-party service providers for hosting, analytics, or infrastructure support, such providers are required to implement reasonable security practices and process personal data only for authorized purposes. While we take reasonable steps to safeguard personal data, no system can be completely secure. By using the Platform, you acknowledge that transmission of information over the internet may not be entirely secure, and we cannot guarantee absolute security against unauthorized access or external attacks.

DETECTION OF UNAUTHORIZED ACCESS OR BREACH We follow a layered security approach designed to prevent, detect, and respond to unauthorized access to personal data. System logs, access records, and security alerts are continuously monitored to identify unusual activity. If a personal data breach occurs, we will take reasonable steps to contain the incident, investigate the cause, and notify affected users and competent authorities as required under applicable law.

DATA RETENTION We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, prevent fraud, enforce our Terms, and maintain the safety and integrity of the Platform. Personal data will not be retained for longer than is reasonably necessary for these purposes, except where retention is required or permitted under applicable law. If your account remains inactive for a prolonged period, we may retain your data for a reasonable period, or such other period as required under applicable law, unless deletion is

requested by you along. After such period, the data may be deleted, anonymized, or securely archived, unless further retention is required for legal, security, or fraud-prevention purposes You may request deletion of your account and personal data at any time by contacting our support team [email protected]. Upon receiving such request, we will take reasonable steps to delete your personal data, subject to any legal obligations or legitimate reasons that require us to retain certain information for a limited period. We may retain limited information after account deletion where necessary to comply with law, resolve disputes, prevent misuse, or protect the rights, safety, and security of the Platform and its users.

ACCESS TO YOUR INFORMATION You may access and update certain information directly through the application, including your name, profile details, age, bio, location, and preferences. If you need access to other personal data, or wish to correct, update, or delete your information, you may contact us through the support email provided below. We will respond to such requests within a reasonable time in accordance with applicable law.

SHARING AND DISCLOSURE OF INFORMATION We may share personal data only when necessary for providing the Service, complying with legal obligations, preventing fraud, or protecting the safety of users or the public. Information may be shared with service providers who assist us in operating the Platform, with law enforcement authorities when required by law, or with other parties where disclosure is necessary to enforce our Terms or protect our rights. We do not sell personal data to third parties. We may use the information you provide to contact you from time to time with important notices, service-related updates, security alerts, or promotional communications, where permitted by law. The information collected by us is stored securely and retained only for as long as necessary to provide the Services, comply with legal obligations, prevent misuse, resolve disputes, and protect the safety and integrity of the Platform. We collect only such information as is reasonably necessary for the purposes described in this Privacy Policy and in accordance with applicable laws. We may use trusted third-party service providers to help us operate, maintain, and improve the Platform. These service providers may assist us with analytics, authentication, cloud hosting, payment processing, crash reporting, security monitoring, and other technical support services. These third-party providers may process limited personal data only on our behalf and only for the purpose of providing services to us. They are required to maintain appropriate